Privacy Policy - Furnobly

1. Data We Collect

We collect various types of data to provide and improve our services:

• Basic Personal Data: Full name, ID/Iqama number, date of birth, and gender.
• Contact Data: Phone number, email address, and delivery/installation address.
• Financial Data: Payment information, credit card details (processed through secure and certified payment gateways), and credit history (for rental and installment purposes).
• Usage Data: Browsing history, favorite products, purchase and rental history, and your interactions with the platform.
• Technical Data: Internet Protocol (IP) address, browser type, operating system, and device identifiers.

2. How We Use Your Data

We use the collected data for the following purposes:

• Service Provision: Processing purchase and rental orders, scheduling delivery and installation, and managing rental contracts.
• Verification and Security: Verifying your identity, assessing creditworthiness for rental services, and preventing fraud.
• Communication: Sending updates about your orders, payment notifications, and alerts for maintenance or periodic replacement.
• Platform Improvement: Analyzing user behavior to develop our services and personalize the shopping experience.
• Marketing: Sending promotional offers and discounts (you can opt-out at any time).
• Legal Compliance: Meeting legal and regulatory requirements in the Kingdom of Saudi Arabia.

3. Sharing Data with Third Parties

We do not sell your personal data. We may only share your data in the following cases:

• Service Providers: Delivery and installation partners, electronic payment gateways, and IT service providers.
• Government Authorities: When required by law or in response to legal requests from competent authorities in the Kingdom of Saudi Arabia.
• Strategic Partners: Such as "Nuzul", "Ejar", and "Sakani" platforms to facilitate integrated services (based on your consent).

4. Data Protection and Security

We implement strict technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and strict access controls for our employees.

5. Your Rights Regarding Your Data

Under the Personal Data Protection Law (PDPL), you have the right to:

• Access: Request a copy of your personal data that we hold.
• Correction: Request the correction or update of any inaccurate data.
• Deletion: Request the erasure of your personal data (subject to legal obligations to retain certain records).
• Restriction of Processing: Request to limit how we use your data.
• Withdrawal of Consent: Withdraw your consent for data processing for marketing purposes at any time.

6. Cookies

We use cookies to enhance your experience on our platform, remember your preferences, and analyze traffic. You can manage cookie settings through your browser.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (such as financial and tax records).

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our platform.

9. Contact Us

If you have any questions or inquiries about our Privacy Policy or how we handle your data, please contact us at:

• Email: privacy@furnobly.com
• Phone: +966 56 864 7178
• Address: Riyadh, Kingdom of Saudi Arabia